Roaming
| Outgoing call | Incoming call | Send 1 SMS | Send 1 MMS | Internet | |
|---|---|---|---|---|---|
| EU (Zone 1) | 1.80 CZK/min | 0.00 CZK/min | 1.50 CZK | 4.90 CZK | data consumption is billed the same way as in the Czech Republic. |
| Zone 2 | 29.00 CZK/min | 17.00 CZK/min | 10.00 CZK | 10.50 CZK | 254.00 CZK/MB |
| Zone 3 | 59.00 CZK/min | 33.00 CZK/min | 15.00 CZK | 10.50 CZK | 305.00 CZK/MB |
* Prices are inclusive of VAT
– Calls on the 112 emergency number are free in all countries in Europe
- From 15 June 2017 you can call for the price within the EU zone as within the Czech Republic.
- Within countries of the EU zone you get incoming calls for free.
- Data consumption is billed the same way in the EU zone as in the Czech Republic. If you have activated a data package, data from the package is used.
- If you are in a country in the EU zone and are calling to the same, or another country in the EU zone, your calls will be priced the same as in the Czech Republic. 1.80 CZK/min with the Easy tariff, 1.60 CZK/min with active Plus package.
- If you are in a country in the EU zone and you are calling to a country in another zone, e.g. From the EU zone to zone 2 your call will be charged according to the rate for zone 2.
- There is no discount on roaming calls in the OpenCall network with the Easy tariff and the Plus package. These are charged the same as calls within the Czech Republic at 1.80 CZK/min.
- The higher zone tariff applies to outgoing calls from one zone to another; e.g. calls from Zone 1 to Zone 2 are charged according to the rate for Zone 2.
- Prices are calculated for every minute begun from the moment of call connection (60+60). The prices of outgoing calls from Zone 1 (EU) are charged after the first half-minute, and then per second (30+1). The price of these calls is the same as for outgoing calls within the Czech Republic.
- The stated prices do not apply to calls to premium numbers and green numbers.
- Prices for incoming calls are charged for every minute begun from the moment of call connection (60+60). Incoming calls in Zone 1 (EU) are free of charge.
- There is no discount on roaming calls in the OpenCall network with the Easy tariff and the Plus package. These are charged the same as calls within the Czech Republic at 1.80 CZK/min.
- When sending an SMS/MMS from one zone to another, the tariff for the higher zone shall apply; e.g. SMS/MMS from Zone 1 to Zone 2 will be charged according to the rate for Zone 2.
- Prices are charged for every 1 kB connection started to the GPRS/EDGE/UMTS/HSDPA network. The technology used for the connection is dependent on the technology used by the contractual roaming operator.
- In Zone 1 (EU) data consumption is charged the same as in the Czech Republic. This applies through OpenCall Internet per day and data packages.
When activating roaming, the default settings for Data Limit Abroad apply. Data Limit Abroad encompasses data used in zones 2 and 3. Data Limit Abroad allows the deactivation of data transfer at the moment when the Subscriber downloads data worth 1,650 CZK incl. VAT (1,363.64 excl. VAT) through data roaming. Following deactivation of data transfer by reaching the Data Limit Abroad, a free SMS must be sent, or command entered on the online service, in order to receive more data through Data Limit Abroad. Data Limit Abroad can be activated and deactivated free of charge several times over a calendar month. The volume limit is calculated from zero on every new activation of Data Limit Abroad, or at the start of a calendar month. OpenCall sends the Subscriber a message as soon as 80 % and 100 % of the limit is reached.
To activate Data Limit Abroad, send a free SMS or activate it through My OpenCall.
TERMS AND CONDITIONS FOR THE BILLING OF DATA FEES
In the case of data services intended for consumption within the Czech Republic and the EU zone, in the event that the Subscriber’s data consumption within the EU zone exceeds a specific volume limit stipulated in IMPLEMENTING DIRECTIVE OF THE COMMISSION (EU) 2016/2286 (the “Directive”), O2 is authorised to charge a fee for data consumed within the EU zone beyond this limit equal to the flat rate fee for the relevant volume limit to the amount of 0.21 CZK excl. VAT per 1 MB of data consumed within the EU zone. The billing unit for charging of the fee is 1 kB.
SMS commands for roaming
send the key text in an SMS to 999348 text of SMS description ROAMING roaming status check ROAMING A request for roaming activation ROAMING D request for roaming deactivation BPR block data roaming DBPR unblock data roaming DATA LIMIT A activate data limit for roaming DATA LIMIT D deactivate data limit for roaming Zone EU:
Austria, Azores (Portugal), Belgium, Bulgaria, Canary Islands (Spain), Croatia, Cyprus, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar (Great Britain), Great Britain, Greece, Guadeloupe (France), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira (Portugal), Malta, Martinique (France), Netherlands, Norway, Poland, Portugal, Réunion (France), Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City (Italy).
Zone 2:
Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Guernsey, Isle of Man, Jersey, Kosovo, Macedonia, Moldova, Monaco, Montenegro, Serbia, Switzerland, Turkey, Ukraine.
Zone 3:
All other countries.
- When sending both SMS and MMS from abroad, don’t forget to enter numbers in international format – e.g. with the dialling code +420 when sending to the Czech Republic
Before going abroad, check at http://www.o2.cz/osobni/roaming/225561-prehled_roaming_partneru.html who OpenCall’s contractual roaming partners are in the country you’re going to. Choose the contractual partner marked blue in the “Outgoing calls from prepaid card ” column.
When sending both SMS and MMS from abroad, don’t forget to enter numbers in international format – e.g. with the dialling code +420 when sending to the Czech Republic
- You can top up an OpenCall SIM from abroad with e.g.:
- online via www.opencall.cz/en/how-to-top-up-your-credit/
- using an O2 Czech Republic top-up voucher
- via online banking with selected Czech banks – choose O2from the list of operators (provider of top-up technology).
